Shipping policy
Shipping policy
Order Processing
All orders placed on carplaymode.com are processed within 1 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email once your order has been processed and shipped.
Shipping Methods & Delivery Time
Shipping Costs
We offer the following shipping options within the United States:
Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Overnight Shipping: 1 business day
Delivery times may vary depending on product availability, your location, and the courier.
Shipping costs are calculated at checkout based on the selected shipping method and the delivery address. Occasionally, promotional free shipping may be offered on eligible orders.
Order Tracking
Once your order is shipped, you will receive an email containing a tracking number. You can use this number to monitor your shipment on the courier’s website.
Incorrect or Undeliverable Addresses
Please ensure your shipping address is correct and complete. carplaymode.com is not responsible for orders delayed or lost due to incorrect or incomplete addresses.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact our customer support team at info@carplaymode.com within 48 hours of delivery. We will help you file a claim with the courier and arrange a replacement if necessary.
International Shipping
Currently, carplaymode.com ships only within the United States. International shipping may be offered in the future, subject to applicable customs duties, taxes, and shipping fees, which will be the customer’s responsibility.
Contact Us
For questions about shipping, tracking, or delivery, contact us at info@carplaymode.com.
